Credit Terms

1. Overview

These Credit Terms (“Terms”) govern the purchase, holding, and use of platform credit (“Balance”) on Pipers (“Platform”), operated by Pipers News. By adding Balance to your account, you agree to these Terms in addition to our Terms of Service.

Balance on Pipers is a prepaid, non-monetary digital credit used exclusively to participate in prediction markets on the Platform. It does not constitute a deposit, investment, or financial instrument of any kind.

2. Purchasing Balance

2.1 Payment Processing

All Balance purchases are processed securely by Stripe, Inc. or PayPal Holdings, Inc. By completing a purchase, you agree to the applicable terms of the payment processor used. Pipers does not store your full card number or payment credentials.

2.2 Exchange Rate

Balance is denominated in US Dollars (USD) at a 1:1 ratio. One US Dollar ($1.00) purchases one unit of Balance. The minimum single purchase is $5.00 and the maximum single purchase is $200.00.

2.3 Fees

Pipers does not charge additional fees on Balance purchases. The amount you pay is the amount credited to your account. Standard payment processing fees are absorbed by Pipers.

2.4 Availability

Balance is available for use immediately upon successful payment confirmation. In the event of a payment failure or chargeback, the corresponding Balance will be reversed.

3. Use of Balance

Balance may only be used for the following purposes on the Platform:

• Participating in prediction markets by placing positions
• Transferring Balance to other registered Pipers users
• Receiving payouts from settled prediction markets
• Receiving referral bonuses or promotional credits

Balance has no cash value outside the Platform and cannot be exchanged for currency, goods, or services outside of Pipers.

4. No Withdrawal Policy

Balance purchased on the Platform is non-withdrawable. Once purchased, Balance cannot be converted back to fiat currency or transferred to an external payment method. This applies to all Balance, including amounts received as payouts, referral bonuses, or promotional credits.

You acknowledge that Balance is a consumable engagement credit, not a financial product or stored value account subject to banking regulation.

5. Refund Policy

5.1 General Purchases

All Balance purchases are final and non-refundable once confirmed. By completing a purchase you acknowledge that you are acquiring a digital credit for immediate use and waive any right of withdrawal under applicable consumer protection laws to the extent permitted by law.

5.2 Platform-Initiated Refunds

Pipers may, at its sole discretion, issue a refund in the following circumstances:

• Duplicate charges caused by a technical error on our end
• Platform termination of service in a market where your Balance was locked
• Verified fraud on a payment method not authorized by you

Refund requests must be submitted to info@pipers.news within 14 days of the transaction. Approved refunds will be issued to the original payment method within 5–10 business days.

5.3 Market Cancellations

If a prediction market is canceled by Pipers administrators before settlement, all positions placed in that market will be refunded to your Balance automatically. These in-platform refunds do not constitute a refund to your original payment method.

6. Balance Expiration

Balance does not expire as long as your account remains active. An account is considered active if you have logged in at least once in the preceding 24 months. Pipers reserves the right to expire Balance on accounts that have been inactive for more than 24 consecutive months, with at least 30 days' prior written notice to your registered email address.

7. Account Termination

If your account is terminated by you voluntarily, any remaining Balance will be forfeited. If your account is terminated by Pipers for reasons other than a violation of our Terms of Service, Pipers will make reasonable efforts to return unused purchased Balance (excluding bonus or promotional credits) via the original payment method, subject to minimum thresholds and applicable processing fees.

Balance forfeited due to account termination for Terms of Service violations is non-recoverable.

8. Promotional and Bonus Balance

Balance awarded as referral bonuses, welcome gifts, or other promotional credits is subject to the following additional conditions:

• Promotional Balance is non-purchasable and cannot be exchanged for cash
• Promotional Balance may carry specific usage conditions communicated at the time of award
• Pipers reserves the right to revoke promotional Balance at any time if awarded in error or obtained fraudulently

9. Chargebacks and Disputes

If you initiate a chargeback or payment dispute with your card issuer or payment provider without first contacting Pipers support, we reserve the right to:

• Immediately suspend or terminate your account pending investigation
• Reverse the Balance corresponding to the disputed amount
• Recover any winnings derived from Balance that is subject to the chargeback

We encourage you to contact us directly at info@pipers.news before initiating any payment dispute, as most issues can be resolved quickly.

10. Amendments

Pipers reserves the right to modify these Credit Terms at any time. Material changes will be communicated via email or in-platform notification at least 14 days before taking effect. Continued use of the Platform and its Balance system after the effective date constitutes acceptance of the revised Terms.

11. Contact

For questions or concerns about these Credit Terms: